COCA-COLA & PREMIER LEAGUE IRE PROMOTION – WILL YOUR MINUTE WIN IT?

 

The Promotion: What and how does it work?

 

Q1. What is this promotion all about?

A1. The promotion is between 17th February 2020 and 29th March 2020 and gives people the chance to win 1000’s of tiered prizes and a weekly grand prize. The 1000’s of tiered prizes includes: 30 pairs of Premier League tickets + £/€250 expenses, 180 x £/€80 sports vouchers, 300 Coca-Cola and Premier League branded sports holdalls and unlimited NOW TV Sky Sports day passes. Entrants will also be entered into a weekly prize draw with the chance to win the weekly grand prize of a ‘VIP football weekend’ experience. See below for full details.

 

Q2. Why do I have to sign up in order to enter the promotion?

A2. For a few reasons – the most important being that we need to be able to contact you to confirm and fulfil your prize. We also need to check that you’re old enough to participate in a Coca-Cola promotion and that you are a resident of the Isle of Ireland (Republic of Ireland and Northern Ireland). Key requirements are noted in the terms and conditions. You can find the terms and conditions on the promotional site coke.ie/football.

 

Q3. Where can I see a full list of all prizes on offer?

A3. The terms and conditions on the promotion website will include a list of all prizes being offered in the promotion. These are also outlined on the landing page of the promotional website coke.ie/football.  

 

Q4. How old do I have to be to enter the promotion?

A4. You must be at least 16 years of age to enter the promotion. Please note if you are a lucky winner of the Premier League match tickets, Bonus Draw stadium tour or ‘VIP football weekend’ experience and under the age of 18 you must be accompanied by a parent or guardian aged 18 or over.  If you win an experience prize and are aged 16 or 17 you will need to provide your parents’/guardian’s proof of ID and proof of address as a means of consent. If you win a NOW TV Sky Sports day pass and are aged 16 or 17 you will need parental consent and an adult to create a NOW TV account to claim your prize.

 

 

Q5. How does it work?

A5. To take part in the promotion, purchase a promotional pack of Coca-Cola Original Taste, Diet Coke, Coca-Cola Zero Sugar, Fanta Orange or Sprite, follow the relevant URL and register / login online. Select your favourite Premier League football club and enter the 10-digit unique promotional code found on or within your promotional pack. You will then be allocated a minute for the following Sunday 16:30 Premier League Sky Sports match and if the first goal is scored in your minute you will win one of the 1000’s tiered prizes. You will receive an email and SMS message notifying you that you are a winner and which tiered prize you have won within ten minutes of the first goal being scored in your minute.

You will also automatically be entered into the weekly Grand Prize draw, that takes place each Sunday after the featured Sky Sports Premier League match, for the chance to win a ‘VIP football weekend’ experience. You will be notified by email if you have won a grand prize within 24 hours of the relevant Sunday’s prize draw.

You can enter the ‘Will Your Minute Win It?’ promotional using your smartphone, laptop or home computer.

Northern Ireland residents only: No purchase is necessary. For a chance to win 1000’s of tiered prizes and be entered into a weekly prize draw to win a weekly grand prize of a VIP football weekend experience and a bonus draw Premier League stadium tour + £/€250 expenses, call the consumer care number (0800 317 318) where you will be required to give your contact details including your NI address which will be checked together with an email address. You will then receive via email one unique promotional code per day. Your email address can only be used 2 times per day. This unique promotional code should be used to enter the promotion following the entry steps stated above.

 

Q6. What prizes can I win?

A6. Weekly Grand Prize Draw:

    1 x VIP football weekend experience which includes:

  • Return flights from Belfast or Dublin to mainland UK city of winner’s choice, including taxes, fees and hand baggage only
  • Return private airport transfers to/from winner’s chosen city
  • 2 nights’ hotel accommodation in winner’s chosen city, with a four-star rating, based on sharing a double or twin room
  • Daily breakfast
  • Guided tour of a Premier League football stadium in winner’s chosen city, with 17 options available nationwide
  • £/€500 gift voucher for a department store of winner’s choice in winner’s chosen city
  • Wet shave or facial treatment at a spa or grooming salon in winner’s chosen city
  • Three-course dinner and drinks at a restaurant in winner’s chosen city, up to a maximum value of £/€75 per person.

Weekly Tiered Win prizes:

  • Tier 1: 5 pairs of Premier League match tickets + £/€250 expenses per match for the 2019/2020 season. No guarantee of specific match/team (30 in total)
  • Tier 2 : 30 x £/€80 sports vouchers (180 in total).
  • Tier 3: 50 x Coca-Cola and Premier League branded sports holdalls (300 in total)
  • Tier 4: Unlimited NOW TV Sky Sports day passes.

 

 

Q7. It says I’ve been entered into a Bonus Draw, what is this?

A7. This means that you have entered outside of the main promotional period. The good news is that there’s a final prize draw to win a Premier League stadium tour + £/€250 expenses for anyone who has entered the promotion after 16:29 on 29th March 2020 and up until 23:59 on 10th May 2020. The draw will take place on 11th May 2020 and you will be contacted by the Promoter by email with details of the next steps if you are the winner.

 

 

Q8. Which cities is the Grand Prize available in?

A8. The VIP football weekend experience is available in a choice of 12 UK towns/cities including:

  • London
  • Birmingham
  • Brighton
  • Burnley
  • Liverpool
  • Leicester
  • Manchester
  • Newcastle
  • Norwich
  • Sheffield
  • Southampton
  • Wolverhampton

 

Q9. Why do I have to select my favourite club?

A9. By selecting your favourite Premier League club, you are telling us which preferred Club you would like to win match tickets or the Bonus Draw stadium tour for. Coca-Cola aims to give winners tickets for their favourite club, although this won’t always be possible. If Coca-Cola aren’t able to offer the winner tickets for their club, another match will be offered. There is no guarantee of a specific team, match or date. Stadium tours are subject to availability and the frequency of available tour dates varies with each Club, and some will only be hosted on select dates throughout the year.

 

Q10. Do all Premier League clubs offer stadium tours?

A10. 17 out of 20 Premier League football clubs offer stadium tours including:

  • Arsenal FC
  • Aston Villa FC
  • Brighton and Hove Albion FC
  • Burnley FC
  • Chelsea FC
  • Everton FC
  • Leicester City FC
  • Liverpool FC
  • Manchester City
  • Manchester United
  • Newcastle United FC
  • Norwich City FC
  • Sheffield United FC
  • Southampton FC
  • Tottenham Hotspur FC
  • West Ham United FC
  • Wolverhampton Wanderers FC

3 out of 20 Premier League football clubs do not offer stadium tours including:

  • Bournemouth FC
  • Crystal Palace FC
  • Watford FC

 

Q11. Can I swap my prize?

A11. All prizes are strictly non-transferable and must not be sold, auctioned nor advertised for sale whether on the internet, in newspapers or elsewhere.

 

Q12. Can I give my prize/tickets to a friend?

A12. Match tickets, JD sports vouchers, NOW TV Sky Sports day passes, the Bonus Draw Stadium tour and the ‘VIP Football Weekend’ prize are non-transferable. However, if you no longer wish to claim your prize please let our customer service team know on (ROI) 1800 317 318 / (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm).

 

Q13. What if the friend I am attending the Premier League match with is a fan of the away team?

A13. If you’ve won a pair of Premier League tickets, these will be for the home club of the match, therefore all attendees must support this club or be a neutral fan of the two teams playing and abide  by the club and stadium rules.

 

Q14. How will I receive my £/€250 expenses?

A14. If you’ve won a pair of Premier League home match tickets, you will also be provided with £/€250 expenses via a BACS transfer or cheque.

 

Q15. How will I receive my match tickets?

A15. Premier League match tickets will either be despatched via Royal Mail 1st Class Signed For, emailed in the form of an e-ticket or will need to be collected from the official ticket box office. Information on where to collect the winners’ Premier League match tickets from the relevant club/stadium will be provided to each winner, once it has been confirmed and verified that they have won. Physical match tickets will reach winners no later than 7 days before their match is scheduled to take place.

 

Q16. What do I do if I can’t attend the Premier League match?

A16. Please notify our customer service team on (ROI) 1800 317 318 / (NI) 0800 317 318 as soon as possible (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm).

 

Q17. What if the match that I’ve won tickets to has been postponed? Will my ticket still be valid?

A17. If the match that you have selected to attend is postponed to a later day in the Premier League season, your tickets will still be valid for that fixture.

 

Q18. I haven’t received my prize, where is it?

A18. Please remember that sports holdalls (ROI and NI winners) and JD Sports Vouchers (ROI winners only) prizes may take up to 28 working days to dispatch from the date of receiving a valid claim and these prizes will be fulfilled via Royal Mail 2nd class post. NI winners of JD Sports vouchers will have their prize emailed to them within 14 days of receipt and verification of a valid and complete claim.  If 28 working days has passed, please call our customer service team on (ROI) 1800 317 318 / (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm). and we will look into this for you. Physical match tickets will reach winners no later than 7 days before their match is scheduled to take place.

 

Q19. How are the winners selected?

A19.

The Weekly Grand Prize

The Grand Prize Winners will be selected at random, week by week, via an independently audited and verified prize draw selection process from all valid entries from the participating promotional period. The weekly ‘VIP football weekend’ experience will be awarded to the first entrant selected.

Tiered Prizes

Tiered prize winners are based upon the Sunday 16:30 Premier League Sky Sports match and the minute they have been assigned. If the first goal is scored in that minute, you are a winner. Each week the prizes will be allocated at random via a secure and random online process. All entries that have a winning allocated minute have an equal and random chance of winning across all tiers. All tiered prizes are available to be won but may not be won if not all prizes are matched with a winning minute.

The Bonus Draw Prize

The bonus draw prize winner will be drawn at random via an independently audited and verified prize draw selection process from all valid entries received between 16:30 on 29th March 2020 and 23:59 on 10th May 2020.

 

Q20. Which minutes of the football match are allocated to entrants?

A20. Only minutes 1 to 45 in the first half and 46 to 90 in the second half of the Sunday 16:30 Premier League live Sky Sports broadcasted match will be allocated to entrants and can qualify as winning minutes. Goals scored in extra/added time of either half will be excluded from the promotion.

 

 

Q21. What happens if a goal is reviewed by VAR?

A21. If a goal is scored and then reviewed by VAR, it will only count as a winning minute if the goal is subsequently confirmed as scored by VAR. The time allocated to that goal will be the minute the goal was scored and officially awarded by the on-field referee during the match, not when confirmed by VAR. If the goal is overturned by VAR it will not count as a winning minute.

 

 

Q22. What happens if the score is 0-0?

A22. No tiered prizes can be won if the result of the Sunday 16:30 Premier League Sky Sports match is 0-0, however the weekly Grand Prize Draw will still take place on the Sunday.

 

Q23. How will I know if I have won?

A23.

The Weekly Grand Prize

If you have won a Grand Prize of a ‘VIP Football Weekend’, you will receive an email (using the email address submitted upon entry, so please ensure that your email address is accurately submitted) within 24 hours of the relevant prize draw.

Tiered Prizes

If you have won a tiered prize, you will receive an email and/or SMS message (using the email address and mobile telephone number submitted upon entry) within 10 minutes of the first goal being scored in the Sunday 16:30 Premier League Sky Sports match. The email and/or SMS message will notify you that you have won a tiered prize (subject to verification) and you will also receive information on the prize and claim procedure.

Bonus Draw Prize

If you have won the bonus draw prize you will receive an email  (using the email address submitted upon entry, so please ensure that your email address is accurately submitted) within 24 hours after 11th May 2020 confirming that you have won from the Promoter.

 

Q24. I’ve won a prize, how do I claim it?

A24.

The Weekly Grand Prize & Bonus Draw Prize

A confirmation email will notify you that you have won a Grand Prize / Bonus Draw Prize (subject to verification) and give you information on the prize and claim procedure. Please see Terms and Conditions on coke.ie/football for full details.

Tiered prizes

A confirmation email and/or SMS message will notify you that you have won a tiered prize (subject to verification) and give you information on the prize and claim procedure. Please see Terms and Conditions on coke.ie/football for full details.

 

Q25. What if I lose?

A25. The Promoter will only contact you if you are a prize winner. If you have not received an email and/or SMS message within 10 minutes of the first goal being scored in the relevant week’s match you have been unsuccessful in winning a tiered prize. If you have not received an email within 24 hours of the relevant Sunday’s Grand Prize Draw confirming your win, then you have been unsuccessful in winning the weekly Grand Prize. If you have not received an email confirming your win of the Premier League stadium tour for a winner and guest + £/€250 expenses within 24 hours after 11th May 2020, you have been unsuccessful in winning the Bonus Draw Prize.

 

Q26. How many times can I enter?

A26. You are allowed 2 entries per day per person.

 

 

Q27. Could I win more than one prize as part of this promotion?

A27. There is a limit of one prize per person per tier, excluding tier 4 which is not restricted.

 

 

Q28. In which countries are you running the Promotion?

A28. The promotion is running in the Republic of Ireland and Northern Ireland.

 

 

Q29. How long does the promotion run for?

A29. The main promotional period in the Republic of Ireland and Northern Ireland runs from 17th  February 2020 and ends 16.29 on 29th March 2020; 6 weeks in total. The bonus draw entry period runs from 16:30 on 29th March 2020 and ends at 23:59 on 10th May 2020.

 

 

Q30. I am not a resident of the Republic of Ireland or Northern Ireland, can I still enter?

A30. As the terms and conditions stipulate, you must be a resident of the Republic of Ireland or Northern Ireland to take part in the promotion and be awarded a prize.

Codes

Q31. The code I entered is not working?              

A31. Check your code has been taken from a ‘Will Your Minute Win It?’ promotional pack of Coca-Cola Original Taste, Diet Coke, Coca-Cola Zero Sugar, Fanta Orange or Sprite. It should be a 10-digit code found on or within the pack.                

See exact location for pincode below:

  • Coca-Cola Original Taste, Coca-Cola Zero Sugar, Diet Coke, Fanta Orange & Sprite 500ml bottles = reverse of label
  • Coca-Cola Original Taste 1.5ltr bottles = reverse of label
  • Coca-Cola Zero Sugar & Diet Coke 2ltr bottles = reverse of label
  • Fanta Orange & Sprite 1.75ltr bottles = reverse of label
  • Coca-Cola Original Taste 2x1.5ltr bottle packs = reverse of shrink
  • Coca-Cola Zero Sugar & Diet Coke 2x2ltr bottle packs = reverse of shrink

               

Q32. I can't read the code.         

A32. Please contact our customer service team on (ROI) 1800 317 318 / (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm).  and they will be able to assist.

 

Q33. What does the code look like?       

A33. Your code will be 10 digits long including numbers 0-9 excluding number 1 and characters excluding vowels (A E I O U). All codes appear in capital letters only.

 

Q34. Why aren’t you including codes on Dr Pepper, Oasis, Smartwater etc?

A34. This promotion is a Coca-Cola, Fanta Orange and Sprite only promotion.

 

Q35. I can’t find the code on my product?

A35. Please contact our customer service team on (ROI) 1800 317 318 / (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm) who will advise on next steps.

 

Website

Q36. I don’t have access to the internet, can I still enter the promotion?

A36. Unfortunately, no, you will need internet access to enter the promotion. You can access the website via any internet browsing capable mobile phone, tablet or computer.

 

Customer Service

Q37. What is the complaints procedure?

A37. If a complaint refers specifically to the IRE Coca-Cola and Premier League promotion, please contact customer services on (ROI) 1800 317 318 or (NI) 0800 317 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm). The team will escalate your issue to the relevant team to investigate further and respond accordingly.

 

 

Q38. I have a question which is not answered here, what shall I do?

A38. Please refer to the terms and conditions available to view at coke.ie /football. If your query has still not been resolved, please contact customer service on (ROI) 1800 317 318 or (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm).

 

Q39. Who do I contact for more information?

A39. If it is regarding a general query then please contact customer services on (ROI) 1800 317 318 or (NI) 0800 317 318 (Monday – Thursday, 9am – 5pm; Friday, 9am-4pm).

 

Q40. Where can I see the terms and conditions?

A40. You will be able to see terms and conditions on the promotion website coke.ie/football.